Privacy policy

Who we are

Securities Learning (“we”, “us”) provides online compliance training through securitieslearning.ca. [CONFIRM: legal business name and address]. This policy explains how we collect, use, disclose and protect personal information, consistent with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

Information we collect

• Account information: name, email address, employer firm, role and password (stored in encrypted form).
• Learning records: enrolments, progress, quiz attempts and scores, completion dates and certificates.
• Order and billing information: billing name and address, order history and payment status. We do not collect card numbers.
• Messages you send through our contact and quote forms.
• Technical information: IP address, browser type and essential cookies needed to keep you signed in.

How we use it

To create and manage your account, deliver courses, record progress and issue certificates, process orders and invoices, respond to enquiries, maintain the security of the site, and meet our legal obligations. We do not sell personal information.

Training paid for by your employer

If your firm enrols you or pays for your training, we share your enrolment, progress, quiz results and completion records with the firm so it can meet its training and record-keeping obligations. [CONFIRM: wording with counsel]

Consent

By creating an account or submitting a form you consent to the uses described here. You may withdraw consent, subject to legal or contractual restrictions, by contacting us; this may mean we can no longer provide a course.

Service providers

We use service providers for website hosting, email delivery and similar services. They may only use personal information to provide services to us. [CONFIRM: list of providers and the countries where data is stored or processed]

Retention

We keep learning and completion records for [CONFIRM: retention period] so that learners and firms can rely on them, then delete or anonymize them.

Safeguards

We protect personal information with safeguards appropriate to its sensitivity, including encrypted connections, access controls and limited staff access.

Access and correction

You may ask to see the personal information we hold about you and ask us to correct it. Contact our privacy officer at [CONFIRM: privacy contact email].

Cookies

We use essential cookies to keep you signed in and to run checkout. [CONFIRM: any analytics cookies and how consent is obtained]

Questions and complaints

Contact our privacy officer first at [CONFIRM: privacy contact email]. You may also contact the Office of the Privacy Commissioner of Canada.